Meet the Team

Kathleen Dwyer

Vice President, Quality Assurance and Appeals

Kathleen  Dwyer joined our organization in 2020 as the Vice President of Quality  Assurance and Appeals. In this new role, Kathleen will work with her  team to ensure our documentation process meets or exceeds quality  standards, oversee internal audits, and handle the appeal process.


Her experience in therapy management has included  positions as Director of Therapy, Regional Director of Operations,  Director of Operations, and Executive Vice President in long-term care.  Throughout her career she has achieved specialty certifications in Hand  Therapy, and the Resident Assessment Coordinator, which designates her  as an expert in the skilled nursing facility prospective payment system  and the minimum data set assessment. She is also certified in Healthcare  Compliance and belongs to the American Occupational Therapy Association  and The Health Care Compliance Association.


An Occupational Therapist by training, Kathleen  graduated with a Bachelor of Science degree from Eastern Michigan  University. She and her husband reside in Cleveland, Ohio.

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